Flow Paint and Body Center

Charles Kennedy 2 months ago

Process was seamless. Work was top notch. The staff in the office were friendly and very helpful, Highly recommend!

Linda Showers 4 months ago

We have used flow before with another car and it was done to our satisfaction. Our Highlander was just finished and again it’s done to our satisfaction and we got it back a week early. Richard Hardy was great to deal with as our Customer Service person. You can use the before and after photos below. There’s a bit of sun glare in the after photo, but it looks great!

paul thompson Edited 6 months ago

I had a very frustrating experience with Flow Body & Paint and would not recommend them. I initially dropped my car off, and it took 16 days to complete the work. When I got my vehicle back, the bumper was crooked and the grille looked like it had been glued back together instead of properly replaced. I brought the car back and asked to see the parts that were removed. The grille they showed me was not even my original damaged part, which was very concerning. They did take the car back to fix the issues, but the repairs were still not done correctly. At that point, I was exhausted from going back and forth and decided to just leave. A few days later, after washing my car, I discovered two dents in my hood that appeared to have been covered up. There is also a scratch near the area where the bumper was repaired—something I had already brought to the attention of the manager, Corey. Communication was another major issue. Richard was very unprofessional—he would ignore calls, but answer when called from a different number. Overall, this experience was disappointing from start to finish. Poor workmanship, lack of transparency, and unprofessional communication made this a situation

Sherri Ogden 8 months ago

Excellent team! Front office adjusters, Judy and Jonathan, knew exactly what processes were needed. They dealt with the insurance company so I didn't have to get in the middle. The actual repair team did an outstanding job. Their work was impeccable, thorough and beautifully done. They texted me as my vehicle moved through the different processes and it was nice to be kept informed. At the end, my vehicle was washed and vacuumed, which I didn't expect but extremely appreciated. I would recommend Flow Paint and Body to anyone!

Patrick Suarez Edited a year ago

At this time Flow body shop does not uphold the standards that they promise of life time warranty on body work . I took my Camaro seven years ago to flow thinking that the dealerships body shop will have my car back too close to the original way. The insurance company paid over $5200 for the car to be fixed. Seven years forward the body work Bondo is obviously notable/ cracking . It’s been over three weeks since I contacted flow body. Judy, the receptionist was excellent of communication. However, Amy stated who is the manager that they lost the records of my car being at flow body seven years ago. They were able to use my VIN to pull off the transition of payment only and when it was taken there . They could not find any records on what they did due to them loosing records . It took me four hours to track down the pride, insurance company and stay on the phone one hour to get the itemized list. Today I provided the records I obtain . I hope they do the right thing with upholding flow standards of lifetime bodywork. If not, I will contact Don and Vic flow regarding this. My Camaro was the first car to be ordered and Winston-Salem when Camaro were rebuilt in 2010. This is why I am